Privacy Policy

Privacy Policy – Aim Discovery Solutions

At Aim Discovery Solutions (“ADS”, “we”, “us”) we are committed to protecting your privacy. We

take the protection of your personal information and our compliance with privacy laws

seriously. This Privacy Policy is designed to describe how we collect and handle personal

information, and your privacy rights.

Collection of personal information

It is our usual practice to collect personal information directly from the subject individual or

their authorised representative(s). The types of personal information we collect include current

and historical information about your name, contact details, identification, organisation,

employment, positions held, forms submitted, payment and bank account details, insurance

details, interests, preferences, opinions and enquiry/complaint details.

We also collect personal information about your dealings and interactions with us, including

any contact you have with us or our service providers by telephone, email or online. We may

monitor and record your communications with us (including email and telephone) and operate

video devices in our premises for security purposes.

The personal information we collect about you in connection with our recruitment processes,

may include your name, contact details, identification details, forms submitted, employment

and education history, skills, achievements, character, extra-curricular activities, screening

checks (including reference, background, health, cognitive ability, directorship, identity,

eligibility to work, criminal record, financial probity, psychometric testing results, drugs/alcohol

and vocational suitability checks) and enquiry/complaint details.

For customers, we may collect information about financial standing.

Why we collect personal information

We collect, hold, use and disclose personal information to operate our business. This includes:

• providing our products and services
• maintaining and updating our records
• verifying information
• communicating information about our business, products and services (including for direct marketing in accordance with legal requirements)
• managing our relationships with stakeholders including our staff and business contacts representing clients, suppliers and others
• recruiting, vetting, training and managing staff and job applicants
• performing our legal obligations (e.g. under contracts or in relation to statutory reporting)
• protecting our lawful interests

We may not be able to do these things without your personal information. For example, we may

not be able to communicate with you or consider your application for employment. In relation to

staff, we may in some cases take appropriate disciplinary action if you refuse to provide certain

information.

How we disclose personal information

We may exchange your personal information with your representatives, your current and

previous employers, and with our service providers that assist us with archival, data storage,

auditing, accounting, contact centre, legal, business consulting, banking, payment, debt

collection, delivery, data processing, data analysis, document management, information

broking, research, investigation, insurance, website, technology, recruitment, vetting, payroll,

superannuation, staff benefits, surveillance and training services. We may exchange your

information with a law enforcement body to the extent that information is requested from us.

For job applicants including applicants who commence an employment relationship with us,

we may also exchange your personal information with academic institutions, health service

providers, professional and trade associations and referees.

Security and storage of personal information

We may retain your personal information for such period as is reasonably necessary having

regard to the purposes for which we are permitted to handle that personal information. We may

retain de-personalised statistical information for longer periods where no individuals are

reasonably identifiable from that data.

We implement a range of measures to protect the security of personal information. Depending

on the circumstances, these may include firewalls, encryption, passwords and locked areas.

We hold personal information electronically and in hard copy form, both at our own premises

and with the assistance of our service providers.

Our website

If you visit aimdiscovery.com to read, browse or download information, our system may record

information such as your server address, top level domain (e.g. .com, .au, etc), date and time of

your visit to the Website, pages accessed, information downloaded, previous site visited and

browser type. This information is used for statistical, reporting and website administration and

maintenance purposes.

Our website may use ‘cookies’ from time to time. A cookie is a piece of information that allows

our system to identify and interact more effectively with your browser. The cookie helps us to

maintain the continuity of your browsing session and remember your details and preferences

when you return. You may elect to disable or turn off cookies in your web browser, however, this

may impact upon the services we are able to offer you on our website and may impact upon

your ability to access certain features of our website.

Your rights

In some jurisdictions, subject to certain exceptions, you have the rights to: (a) seek access to

the personal information we hold about you, (b) correct any mistakes in personal information

we hold about you, and (c) ask us not to process your personal information.

You can exercise these rights where applicable by contacting us via the methods detailed

below. We may need to verify your identity. We will provide our reasons if we deny your request.

Complaints

You can contact us if you wish to make a complaint about how we have handled your personal

information. Please provide as many details as you can. We may need to engage or consult with

other parties in order to investigate and deal with your complaint. We will keep records of your

complaint and any resolution.

Contact us

You can contact our Privacy Officer via post or email:

Post: Aim Discovery Solutions, Unit 6, 3 Wellington St., Kew Melbourne, Victoria, 3101,

Australia

Email: info@aimdiscovery.com

Changes to this privacy policy

We may update this privacy policy from time to time. Our changes will be in accordance with

applicable data protection laws. We recommend that you read it each time you visit our

website. If you do not agree with the privacy policy at any time, please do not continue to use or

website. If you do continue to use our website, you are deemed to have accepted the terms of

the privacy policy as they appear at the time of use

Issued by Aim Discovery Solutions Operations Pty Ltd ACN 682 866 137

April 2025